Mobile photo submission

Product designer

2 Months

Mobile

Managing a high bar of quality on thousands of projects across the country each week is a nearly impossible task. The app gave crews a way to document the work and receive feedback on site.

01 / Find the job

Find the job. Know what’s needed.

The crew starts with the day’s projects and the context for each job, before moving into the work itself.

Find the projectSearch or browse by day, with the address and homeowner contact alongside each job.

Continue checklistReview the scope and roof references, then move into the checklist from the project overview.

02 / Document the work

Check in. Work through the requirements.

The app brings on-site confirmation, safety acknowledgement, and photo requirements into the same workflow.

Sign to check inConfirm the project and sign the safety acknowledgement before starting the work.

Capture evidence for each itemReference photos explain what to capture. Each item’s camera action connects the requirement to its evidence.

03 / Resolve feedback

See what needs fixing. Capture it again.

Feedback stays with the checklist item, so the crew can act on a specific request and return to the work.

Review neededA banner flags the section. The request sits beside the photos: “Please add less blurry photos.”

Retake photos → DoneThe photo count stays visible while shooting. Done returns the crew to the checklist to continue.

Refined through testing

Make the next action easier to understand.

Before launch, we had a few crews use the product on site. Their feedback led to simple changes that had a big impact.

AfterClearer status and camera icons, a Submit action in the header, and reference links made the guidance more explicit.

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